At Amber’s, we strive to ensure that every dining experience meets your expectations. If you encounter any issues with your food or service, please let us know, and we will be happy to address your concerns.

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Our Policy:

• Mistakes or Unsatisfactory Food: If a mistake is made with your order or if the food does not meet your expectations, please inform us during your visit. We will offer a refund or a voucher for a future visit, depending on your preference.

• Process: To request a refund or voucher, please provide the details of the issue to a member of our team. We will review the situation and provide a resolution promptly.

• Refunds: Refunds will be processed according to the original payment method. Please allow 3-5 business days for the refund to be reflected in your account.

• Vouchers: Vouchers will be issued for the value of the unsatisfactory item and can be used during your next visit.

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Your satisfaction is important to us, and we appreciate your understanding and feedback.